Shipping Policy

At Anzal Grainova Foods, we are committed to delivering your order safely, quickly, and conveniently across Pakistan.

🚚 Delivery Areas

We currently deliver orders across Pakistan, including major cities and most remote areas covered by our courier partners.

⏱️ Delivery Time

• Major Cities: 2–5 business days

• Other Areas: 4–7 business days

• Delivery times may vary due to weather conditions, public holidays, courier delays, or unforeseen circumstances.

📦 Order Processing

Orders are usually processed and dispatched within 1–2 business days after confirmation.

Once your order has been dispatched, you may receive a tracking number or delivery update through your provided phone number or email.

💰 Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

From time to time, we may offer free shipping promotions on selected products or orders.

📞 Order Confirmation

For certain orders, our team may contact you on the provided phone number to confirm your order before dispatch.

Please make sure your name, complete delivery address, and contact number are correct when placing your order.

🔄 Delayed or Missing Orders

If your order does not arrive within the expected delivery time, please contact our customer support team. We will coordinate with the courier service to help locate your shipment.

❌ Incorrect Address

Customers are responsible for providing accurate delivery information. If an order is returned because of an incorrect or incomplete address, additional delivery charges may apply for reshipping.

📋 Damaged Package

If your package appears damaged upon delivery, please contact us as soon as possible and provide photos/videos of the package and product so that we can assist you.

📌 Important Note

Delivery times are estimates and are not guaranteed. Delays caused by courier services, weather, public holidays, or other circumstances beyond our control may occur.

For any shipping-related questions, please contact Anzal Grainova Foods through the contact details provided on our website.